Privacy Statement

Privacy Policy for Delikatematgaver

For English, please see our Privacy Policy.

Last Updated: July 5, 2026

Delikatematgaver operates this online store and is the data controller for your personal information. This statement explains how we collect, use, and secure your information when you visit or shop with us. Our online store is powered by Shopify.

1. Personal Data We Collect

We collect information to fulfill your orders and provide a good shopping experience:

Contact Information: Name, shipping address, billing address, phone number, and email address.
Payment Information: Transaction details and confirmations (card and payment data are securely handled directly by our payment providers such as Vipps, Klarna, PayPal, or EHF).
Order History: Which gourmet food gifts, flowers, or products you view, add to your cart, or purchase.
Technical Information: IP address, browser type, and device information collected automatically via cookies.

2. What We Use the Information For

We process your information for the following purposes:

Fulfillment of Agreement: To pack, ship, and deliver your gifts, send order confirmations, and process payments.
Customer Service: To assist you if you contact us with questions about an order.
Marketing: To send you newsletters or offers via email if you have opted in (you can unsubscribe at any time).
Security: To prevent fraud and misuse of the online store.

3. Sharing Information with Third Parties

We never sell your personal information. We only share necessary information with selected partners to operate the store:

Shopify: Our platform provider that hosts the online store.
Shipping Partners: Carriers who need your name and address to deliver your gifts to your door.
Payment Providers: To verify and complete your payment.
Public Authorities: Only if required by law (e.g., accounting law).

4. International Data Transfers

Since we use Shopify, your information may be transferred and stored outside the EEA (e.g., to Canada or the USA). Shopify ensures that these transfers are lawful and comply with EEA regulations (including through EU standard contractual clauses).

5. Your Rights

You have the full right to control your own data. You can at any time request:

Access to the information we have stored about you.
Correction of inaccurate or outdated information.
Deletion of your personal data (provided we are not legally obligated, e.g., by accounting law, to retain it longer).